AFTER-SALES SERVICE

At Sunset Properties, our company ethos is all about customer service. We offer a friendly, reliable and professional service where we guide our buyers through the whole process from beginning to end. We never pressurise anyone into buying anything and we never abandon anyone one they have bought a property - once a client always a client.

Our comprehensive after sales service is very important to us. We know how hard it is to deal with the practicalities of setting up a new home in a foreign country where everything seems to be done differently from the systems we are used to. If you have bought a holiday home then you may not be here in Spain for much of the time and you will need a reliable source of advice and practical help. This is something we pride ourselves on and, over the years, we have dealt with all sorts of requests from clients who have bought a property through us weeks, months or even years after completion.

Our after sales service includes:

  • Arranging for the connection of a telephone (where possible)
  • Arranging a broadband internet connection (where possible)
  • Registration with the local town hall - "empadriamento"
  • Assistance with the opening and operating of a bank account
  • Assistance with the opening of a post office box if your house is locaed out of the town
  • Assistance with the transfer of the gas contract or arranging a new one
  • Assistance in finding competitive house insurance
  • Help in finding reliable builders and tradesmen
  • Anything else you can think of!